Certified Program3648 Representative Evaluation Form

In order for Program 3648 to accomplish its mission to help millions of homeowners avoid foreclosure, while helping thousands of real estate professionals thrive in a difficult market, we need your feedback! Each evaluation form is immediately reviewed by the Executive Directors at Program 3648, and action is taken based on your information and recommendations. Please complete the form below to express your compliments or concerns.

CPR's Name:
Your Name:
Your Phone Number:

Please rate the following questions for your CPR: 1 is extremely poor; 5 is extremely good. No matter who is helping you, the short sale process can be long and cumbersome with some set backs. This is just the nature of a short sale and sometimes there is nothing your CPR can do to help the process go smoother. Please keep this in mind when answering the following quesitons. Thank you!
1. How would you rate your CPRs work ethic in helping you
		1		2		3		4		5
2. How would you rate your CPR when it comes to demonstrating that they care about you and in helping you resolve your situation?
		1		2		3		4		5
3. How would you rate your CPRs knowledge about how to help you?
		1		2		3		4		5
4. How would you rate your CPR when it comes to taking the time to satisfactorily answer your questions?
		1		2		3		4		5
5. How would you rate your CPRs integrity when it comes to doing what they say they are going to do?
		1		2		3		4		5
6. How would you rate your CPRs responsiveness to your needs?
		1		2		3		4		5
7. How would you rate your CPRs empathy toward your situation?
		1		2		3		4		5
8. How would you rate your CPR when it comes to doing everything they could to help you resolve your situation?
		1		2		3		4		5
9. How would you rate your overall confidence in your CPR?
		1		2		3		4		5

What are some concerns you may have had with your CPR?

What are some things your CPR could do to improve?

What positive things about your CPR would you like for us to know?

Additional comments:

Check here, if you would like to remain anonymous to the person you are evaluating. Our Executive Directors will still take every action necessary to address and resolve any concerns you may have, but at no time will the person you are evaluating know who filled out the evaluation form.