Program 3648: What is your first name and the area where you live?
Iris: Iris. Littleton, Colorado.
Program 3648: Okay. Iris, can you please briefly explain what happened in your case?
Iris: Well, we had a medical situation and I couldn’t keep up with the payments.
Program 3648: Okay. Iris, how did you hear about your certified Program 3648 representative Mr. Craig Hagan?
Iris: The mailer.
Program 3648: Okay. How much better did you feel about your situation after visiting with Mr. Hagan?
Iris: We had hope.
Program 3648: You had hope. That’s good.
Iris: Yes.
Program 3648: Iris, sometimes the short sell process can be long and cumbersome. Can you tell me, how was your experience working with Mr. Hagan?
Iris: Absolutely wonderful! He continued to give us hope and the thing – he said it was his longest one he have, but he supported us and was a champ toward it and held our hand and got it done. Bottom line is, he said he would get it done. Gosh, much to our pleasure and surprise honestly, he did!
Program 3648: Good. What were some of the things that Mr. Hagan did to help relieve the stress of your situation?
Iris He gave advice, good direction and was always available for questions.
Program 3648: Okay. Iris, what did you like most about working with your Program 3648 representative Mr. Hagan and the work that he performed for you?
Iris: I’d say his professionalism even when he was going through a lot of different house issues, he just kept in touch and we just stuck to his word.
Program 3648: Okay. Iris, I know there are a lot of foreclosure scams out there that are charging homeowners money and they don’t provide them any help and Program 3648 scam prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and the services that your Program 3648 representative Mr. Hagan provided at absolutely no cost to you?
Iris: Well, wonderful! How can you beat that?
Program 3648: Iris, what would be your recommendation to other homeowners that are considering a short sell using a Program 3648 representative such as Mr. Craig Hagan?
Iris: Stick with it. Don’t lose hope and hopefully you’ll get someone as good as we did.
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