Program 3648: What is your first name and the area where you live?

Robert: Robert. Chadwick, North Carolina.

Program 3648: Can you please briefly explain what happened in your case?

Robert: Well, my case – my job after 21 years, they went and end it. I just packed up and come back to North Carolina with family.

Program 3648: Okay. Tell me Robert, how did you hear about your Certified Program 3648 Representative Ms. Jan Hickerson?

Robert: I got the letter in the mail and I just decided to call her up. Then she came and sat down and explained everything to me and we went from there.

Program 3648: How much better did you feel about your situation after visiting with Ms. Hickerson?

Robert: Oh, I feel really comfortable. She made me feel really confident,  and her daughter when they came to the house and said let them handle it  I don’t have to do nothing with. You know I didn’t until they need me to sign papers.

Program 3648: That’s good. Now Robert, I know sometimes the short sell process, it can be long and cumbersome. How was your experience working with Ms. Hickerson?

Robert: Oh, I like I said, like none other and I can say everything just went smooth. They just came around when – they just had a paper for me to sign and that they’ll call me next week about showing out the house until you notice people coming around, I mean it’s just really nice.

Program 3648: Good. I know a lot of foreclosure scams are out there, Robert. They charge homeowners money and they don’t provide them any help and Program 3648 scam prevention efforts, we’ve done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and the services that Ms. Hickerson provided at absolutely no cost to you?

Robert: It was just a big relief. Just like I said, just relieved to get out under the house with – like I said, no out of pocket expenses. I just can’t say enough about them.

Program 3648: What would be your recommendation to other homeowners that are considering a short sell using a Program 3648 representative such as Ms. Jan Hickerson?

Robert: Oh, yes! I’ll definitely recommend that. Going through a foreclosure, I can say I just never experienced that. That is so easy without having something seems hard without having to do anything. Jan and Andy, thanks for doing a wonderful job.

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Project 3648: What is your first name and area where you live?

Tammy: Tammy. That’s my first name. I live in Northern Virginia.

Project 3648: Can you please briefly explain what happened in your case?

Tammy: I got separated. I’m a stay-at-home mom and my ex stopped paying the bills.

Project 3648: Ok. How did you hear about your certified Program 3648 representative Mr. Brian Piercy?

Tammy: We went to high school together, he’s a friend.

Project 3648: Ok. Tell me. How much better did you feel about your situation after visiting with Mr. Piercy?

Tammy: Great. He was very professional. He was great.

Project 3648: Ok. I know Tammy that sometimes the short sale process can be long and cumbersome. How was your experience working with Mr. Piercy?

Tammy: I talked to them, so I know he wasn’t going to steer me wrong, so…

Project 3648: Which comes to my next question, Tammy, and that is because you know and I know there are a lot of foreclosure scams out there that are charging homeowners money and don’t provide any help to them and Program 3648 scam prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that Mr. Piercy provided at absolutely no cost to you?

Tammy: Great.

Project 3648: Ok. What would be your recommendations to other homeowners that are considering a short sale using a Program 3648 representative such as Mr. Brian Piercy?

Tammy: [You know, you're got a tough find and it stops], you need to take it.

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Program 3648: What is your first name and the area where you live?

Keith: My first name is Keith. The area I live in is in Santee, California.

Program 3648: Can you please briefly explain what happened in your case?

Keith: Loss of income due to real estate and the lending business.

Program 3648: Okay. Tell me. How did you hear about your certified Program 3648 representative Mr. and Mrs. Pack?

Keith: She was referred to me through my brother, Kevin.

Program 3648: Okay. Tell me how much better you felt about your situation after visiting with Miss Pack?

Keith: Very good.

Program 3648: I know, Keith, that sometimes the short sale process, it can be long and cumbersome. Would you explain to me how your experience was working with Miss Pack?

Keith: It was very pleasant, very nice. She knew what she was talking about and got the job done obviously.

Program 3648: Okay. What were some of the things that were done to help relieve the stress of your situation?

Keith: Well, first I was talking with her and making sure that we were on track to get the paperwork completed and the short sale was possible and then finished to finalize the deal.

Program 3648: Okay. What did you like most about working with Miss Pack and the work that she did for you?

Keith: Other than just there, she is very knowledgeable and it was a very smooth transaction. Everything went very nice.

Program 3648: Okay. I know, Keith, that a lot of foreclosure scams are out there and they charge homeowners money and they don’t provide any help. Program 3648 Scam Prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that Miss Pack provided at absolutely no cost to you?

Keith: It felt absolutely outstanding and then I would recommend her to other people actually.

Program 3648: Okay. That is great because my next question was going to be what recommendations would you have to other homeowners that are considering a short sale using a Program 3648 representative such as Miss Pack?

Keith: Oh, I would definitely recommend her again. Other than just there, she’s very knowledgeable and it was very smooth transaction. Everything went very nice.

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Program 3648: What is your first name and the area where you live?

Jim: Elk Grove. I go by Jim.

Program 3648: Can you please briefly explain what happened in your case?

Jim: I had renters in it and the renter left and at the same time the renter left, I lost my job.

Program 3648: Tell me, Jim. How did you hear about your certified Program 3648 representative Miss Kathy Griffin?  How did you hear about her?

Jim: My missus called a friend of hers and she recommended Kathy to us.

Program 3648: Okay, great. May I ask you, could you please tell me how much better you felt about your situation after visiting with Miss Griffin?

Jim: There are really not enough good things to say about her in the whole [blasted] organization. Everybody we dealt with was nice and they would talk to me in terms that I could understand.

Program 3648: Good. I know, Jim, that sometimes the short sale process can be long and cumbersome. I want you to tell me how was your experience working with Miss Griffin?

Jim: It was fantastic. The lady knows her job. She knows how to make you so that you feel – I felt at ease because I was scared. It was just nice to have somebody who fought for you.

Program 3648: Jim, I know a lot of foreclosure scams out there. They charge homeowners money. They don’t provide them any help and Program 3648 Scam Prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that Miss Griffin provided for you at absolutely no cost to you?

Jim: Fantastic because that was it. Anytime we’d run into a block, she would move on to get that block out of the way and…

Program 3648: What would be your recommendations to other homeowners that are considering a short sale using a Program 3648 representative such as Miss Griffin?

Jim: Well, if they want a non-pressure deal, Kathy was super. The other realtor was super. That’s the only way to go.

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Testimonial from Isis in TX

Program 3648: What is your first name and the area where you live?

Isis: Isis, The Colony, Texas.

Program 3648: Can you please briefly explain what happened in your case?

Isis: We had a very high PMI and also foundation issues, so we were just basically in a house that was just falling apart and we were unable to fix it.

Program 3648: Okay. Tell me. How did you hear about your certified Program 3648 representative?

Isis: My husband just called Kellar Williams because that’s who we bought the house with.

Program 3648: Okay. How much better did you feel about your situation after visiting with Miss Winters?

Isis: [Kind of] better.

Program 3648: Okay. I know, Isis, that sometimes the short sale process can be long and cumbersome. How was your experience working with your representative?

Isis: It was okay. She ended up leaving Kellar Williams and we had someone new, and then we got things done quickly after he signed on.

Program 3648: Okay. Tell me. What did you like most about your Program 3648 representative and the work that he did for you?

Isis: He was very quick on responding to any of my emails. It seemed like he really called and made effort and documented things of what happened, like a timeline of who called when and what, the mortgage company, and things like that.

Program 3648: Okay. I know, Isis, there are a lot of foreclosure scams out there. They charge homeowners money and they don’t provide them any help. Program 3648 Scam Prevention’s efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that your Program 3648 representative provided at absolutely no cost to you?

Isis: I’m thankful we were able to do it. I’m glad it’s over.

Program 3648: Okay. What would be your recommendations to other homeowners that are considering a short sale using a Program 3648 representative?

Isis: Find someone that is very knowledgeable and you feel you could be honest with and they’re hardworking. Honesty is probably the best policy with the short sale. That’s my only thing.

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Testimonial from Tommy in TX

Program 3648: What is your first name, and the area where you live?

Tom: Tom Evans. Cleveland, Texas.

Program 3648: Could you briefly explain what happened in your case?

Tom: We just had too many repairs and too many rentals, and the economy’s going down. It was hard for our renters to be able to keep up.

Program 3648: May I ask, how did you hear about your certified Program 3648 representative, Ms. Farley and Ms. Shook?

Tom: I met Kimberly Shook at a museum that we were both at, and also at some billboards that she had around town.

Program 3648: Okay. Tell me, how much better did you feel about your situation after visiting with Ms. Shook?

Tom: Well, I felt like there was some hope and I felt maybe we would be able to work something out.

Program 3648: I know Tom sometimes a short sale process can be long and cumbersome. Could you tell me, how was your experience working with Ms. Shook?

Tom: Well this particular home that closed was pretty quick. I would say that the other ones that we’re still trying to process I’m hoping that they will end up as positive experiences as well. The story isn’t finished being written yet on this so we’ve got to see where that goes.

Program 3648: Okay. And could you tell me so far, what are some of the things that have been done to help relieve the stress of your situation?

Tom: Well just basically, basic routine rent in the ones we get rent from and when we don’t have a renter we just short sale program to be able to do that.

Program 3648: Okay. Would you tell me what you liked most about your Program 3648 representative Ms. Shook, and the work that she did for you?

Tom: Very pleasant to deal with, and I think quite knowledgeable and works well with both the buyer and the seller. So it’s been a positive experience.

Program 3648: Great. Tom I know a lot of foreclosure scams are out there, they charge homeowners’ money, and they don’t provide them any help. And Program 3648 scam prevention efforts have done a lot to help homeowners understand that they can get real help for free. Tell me, how did it feel for you to receive all of the help and services that your Program 3648 representative Ms. Shook has provided at absolutely no cost to you?

Tom: It was great.

Program 3648: Would there be any recommendations that you have to other homeowners that are considering a short sale using a Program 3648 representative such as Ms. Kimberly Shook?

Tom: I wish more people were aware of it. And that this is an option other than feeling like bankruptcy is our only way. I guess this is a much better, more proactive approach to resolving issues.

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Testimonial from Lynn in KS

Program 3648: What is your first name, and the area where you live?

Lynn: Lynn, and I live in Kansas.

Program 3648: Can you please briefly explain what happened in your case?

Lynn: We got orders to leave Colorado and move to Kansas.

Program 3648: Okay. How did you hear about your certified Program 3648 representative, Ms. Monique Vollmer?

Lynn: A friend of mine had used her.

Program 3648: Tell me, how much better did you feel about your situation after visiting with Ms. Vollmer?

Lynn: Good.

Program 3648: Okay, I know Lynn sometimes that the short sale process can be long and cumbersome. How was your experience working with Ms. Vollmer?

Lynn: It was good with her. She kept me informed on everything that was going on.

Program 3648: Okay. What were some of the things that were done to help relieve the stress of your situation?

Lynn: Just mainly the fact that she contacted me to let me know what was going on, and I can call her anytime also to find out if I had any questions.

Program 3648: Okay. What did you like most about working with Ms. Vollmer and the work that she did for you?

Lynn: She seemed to do very well what she was doing. She kind of just went above and beyond to help me out. So, I mean, I’ve never had to work with anybody who made me feel the way she did.

Program 3648: That’s good.

Lynn: She made me feel comfortable about it and everything.

Program 3648: Lynn I know a lot of foreclosure scams are out there that charge homeowners’ money and they don’t provide them any help, and Program 3648 scam prevention efforts have done a lot to help homeowners understand that they can get real help for free. Tell me, how did it feel for you to receive all of the help and services that your Program 3648 representative provided at absolutely no cost to you?

Lynn: It was great and a big relief.

Program 3648: Okay. What would be your recommendations to other homeowners that are considering a short sale using a Program 3648 representative such as Ms. Monique Vollmer?

Lynn: Oh, I definitely would recommend it.

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Project 3648: What is your first name and the area where you live?

Daniel: First name is Daniel.  I live in Chantilly, Virginia.

Project 3648: Could you briefly explain what happened in your case?

Daniel: I lost my job and I got injured.

Project 3648: Okay.  May I ask how you heard about your certified Program 3648 representative Ms. Tia Johnson and Ms. Sarah Reynolds?

Daniel: I found out about the Reynolds’ Realtors through a flyer that they sent to me.

Project 3648: Okay.  How much better did you feel about your situation after visiting with your representatives?

Daniel: I felt quite a bit better.

Project 3648: Great.  Daniel, I know sometimes the short sale process can be long and cumbersome.  How was your experience working with Ms. Reynolds?

Daniel: Very good.  She did a good job, kept us informed.  She was very steady about it, very professional.

Project 3648: Daniel, what did you like most about Ms. Reynolds and the work that she did for you?

Daniel: Even after the sale, yes, we ran into some – what we thought were some difficulties and she helped us quite a bit with that, so.

Project 3648: May I ask what would be your recommendations to other homeowners that are considering a short sale using a Program 3648 representative such as Ms. Sarah Reynolds?

Daniel: This is like God sent to me.  It would be – make sure that you do your homework, look at all your options.

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Testimonial from Steve in CO

Project 3648: What’s your first name and the area where you live?

Steve: First name is Steve and I live in Salida, Colorado.

Project 3648: Could you just briefly explain what happened in your case, Steve?

Steve: I went through a divorce just like everybody else throughout Corporate America.  Not a two-income household, but income-and-a-half mortgage.

Project 3648: Okay.  May I ask, Steve, how you heard about your certified Program 3648 representative Mr. Greg Hagan?

Steve: I was dealing with a realtor who was out of the same office, who has ventured off to do other things, and he did not do short sales and he is the gentleman who referred me to Greg Hagan.

Project 3648: I know, Steve, that sometimes the short sale process can be long and cumbersome.  How was your experience working with Mr. Hagan?

Steve: It was very good.  I enjoyed working with him.

Project 3648: Was there anything that you liked most about working with Mr. Hagan and the work that he did for you?

Steve: He was very knowledgeable.

Project 3648: I know, Steve, a lot of foreclosure scams are out there that charge homeowners money and they don’t provide them many help, and Program 3648 scam prevention efforts have done a lot to help homeowners understand that they can get real help for free.  How did it feel for you to receive all of the help and services that Mr. Hagan provided to you at no cost to you?

Steve: It was fine.  It was great.

Project 3648: Okay.  Would there be any recommendations to other homeowners that are considering a short sale using a Program 3648 representative such as Mr. Hagan?

Steve: I can’t think of any right now.

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Program 3648: Could you just state your first name and the area where you live?

Sandra: Sandra. I live in Northern California.

Program 3648: Could you just briefly explain what happened in your case?

Sandra: Oh, certainly. I lost my job and was unable to make the mortgage payments.

Program 3648: Okay, and may I ask how you heard about your certified Program 3648 representative, Ms. Nancy Moeller?

Sandra: Well I had seen their signs in my condominium complex, because they had sold some other condos in that area. I called them.

Program 3648: How much better did you feel about your situation after visiting with Ms. Nancy Moeller?

Sandra: Oh, much better. I wasn’t sure what I was going to do because certainly I didn’t want to go into foreclosure which seemed to be my only alternative because I wasn’t able to make the payments. She explained to me that they could take and short sell it, and negotiate with the mortgage company and take care of everything for me.

Program 3648: I know Sandra that sometimes the short sale process can be long and cumbersome. How was your experience working with Ms. Moeller?

Sandra: Well, it was great. She took care of everything for me, kept me well-informed; sent me all the information that I needed and paperwork to sign.

Program 3648: Okay, and what were some of the things that were done to help relieve the stress of your situation?

Sandra: Well, everything. They took care of everything for me. I was pretty stress-free.

Program 3648: What did you like most about what Ms. Moeller did and the work that she did for you?

Sandra: Well like I said, just keeping me well-informed, good communication and every time I had a question about something, she gave me good answers and provided, like I said, everything I needed.

Program 3648: Fabulous. Now Sandra, I know a lot of foreclosure scams are out there that charge homeowners money, and they don’t provide them any help. Program 3648 scam prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and the services that your Program 3648 representative provided at absolutely no cost to you?

Sandra: It was wonderful, because I wasn’t in a situation to pay for any costs. Like I said I lost my job, I was in unemployment. I knew I had to make other arrangements for living expenses so I didn’t really have any funds.  They explained that to me right up front that it wasn’t going to cost me anything.

Program 3648: Good.  What would be your recommendations to other homeowners that are considering a short sale using a Program 3648 representative such as Ms. Nancy Moeller?

Sandra: Oh absolutely, absolutely.

Program 3648: Okay.

Sandra: I would definitely recommend them.

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