Program 3648: What is your first name and the area where you live?

Linda: My first name is Linda. I used to live in Witchita but I am now in Montana. The house was sold in Witchita.

Program 3648: Can you please briefly explain what happened in your case?

Linda: This house was a rental and it had major issues from the day I purchased it unbeknownst to me and basically I rented it and tried to repair what I could and then try to resell it for three years and never could.

Program 3648: Okay. Can I ask how you heard about your certified Program 3648 representative Mr. Joshua Roy?

Linda: It was actually through a friend I think.

Program 3648: Okay. How much better did you feel about your situation after visiting with Mr. Roy?

Linda: I felt very good.

Program 3648: Okay. I know Linda, sometimes the short sell process, it can be long and cumbersome. How was your experience working with your representative Mr. Roy?

Linda: It was wonderful. He was very good. He talked to me through a lot of things. I made a lot of phone calls to him, he never got frustrated with me. He was very patient and understanding of the situation I was in.

Program 3648: Okay. What did you like most about working with Mr. Roy and the work that he did for you?

Linda: His honesty.

Program 3648: Okay. I know Linda, a lot of foreclosure scams are out there, they charge homeowners money, they don’t provide them any help to them and Program 3648 scam prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and the services that your Program 3648 representative Mr. Roy provided at absolutely no cost to you?

Linda: It was wonderful. Now when you’re in a financial bind and you need help and you don’t have the right to put out for someone to help you. It’s wonderful.

Program 3648: Linda, what would be your recommendation to other homeowners that are considering a short sell using a Program 3648 representative such as Mr. Joshua Roy?

Linda: Go for it.

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Program 3648: What is your first name and the area where you live?

Wanda: Wanda and Escondido,CA.

Program 3648: Can you please briefly explain what happened in your case?

Wanda: Well, let’s see.  I was on disability for four months and at the same time going to school, then I wasn’t able to keep up with my mortgage.

Program 3648: Okay.  Wanda, how did you hear about your Certified Program 3648 Representative, Ms. Jan Hickerson?

Wanda: From a neighbor who went through her.

Program 3648: Tell me, how much better did you feel about your situation after visiting with Ms. Hickerson?

Wanda: Well, I felt a lot better because I knew she would be able to do the job that was required.

Program 3648: Wanda, I know sometimes the short sale process can be long and cumbersome.  How was your experience working with Ms. Hickerson?

Wanda: Oh, it was good.  I mean she kept me updated.  If I had any questions, she’d answer right away.

Program 3648: Okay.  What were some of the things that were done to help relieve the stress of your situation?

Wanda: Oh, she took care of everything. [Laughter]

Program 3648: That’s a good thing.  Was there anything particular?  What did you like most about Ms. Hickerson and the work that she did for you?

Wanda: Very professional, very personable, easy to like.

Program 3648: Okay.  Wanda, I know a lot of foreclosure scams are out there.  They charge homeowners money and they’re not providing any help for them, and Program 3648 scam prevention efforts have done a lot to help homeowners understand that they can get real help for free.  How did it feel for you to receive all of the help and services that Ms. Jan Hickerson provided at absolutely no cost to you?

Wanda: I feel so good because I tried going through an attorney and paid $2,500.00 to get a loan modification, which he took me and several others of his clients for a ride.  It was really good that Jan didn’t charge me anything.

Program 3648: Great.  Wanda, what would be your recommendation to other homeowners that are considering a short sale using a Program 3648 Representative such as Ms. Jan Hickerson?

Wanda: Do it!  Go for it!

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Program 3648: What is your first name and the area where you live?

Robert: My first name, Robert, and Rio.

Program 3648: Could you just briefly explain what happened in your case?

Robert: I can’t afford to pay – I went without making my mortgage payments because I had no income.  I couldn’t make the payment.

Program 3648: Okay.  Tell me, Robert, how did you hear about your certified Program 3648 Representative, Ms. Kirby?

Robert: Well, Claire Kirby introduced me to it and she’s handling all my paperwork.

Program 3648: Could you tell me, Robert, how much better you felt about your situation after visiting with your Program 3648 Representative, Ms. Claire Kirby?

Robert: Well, she’s very convincing and reassuring to me that – she was very comforting and the fact that she said that she would make a go as easy and as fast as she could. She updates me all the time on what’s going on and everything.  So, besides the fact that I lost hundreds of thousands of dollars on rentals, I’m happy just to get out of it, and you guys did a great job.  Claire did a great job here.

Program 3648: Robert, I do know this and I know that sometimes the short sale process can be long and cumbersome.  How was your experience working with Ms. Kirby?  Can you tell me some of the things that were done to help relieve the stress of your situation?

Robert: She told us from the get go – just from the first time that we got together with her that once we had our meeting, and the ball was in her court and not to worry about it anymore and that she was taking control and she did.  She was fantastic at it.

Program 3648: Great.

Robert: She’s fantastic.

Program 3648: Good.  I know, Robert, a lot of foreclosure scams are out there.  They charge homeowners money and they don’t provide them any help, and that Program 3648 scam preventions efforts have done a lot to help homeowners understand that they can get real help for free.  Tell me, how has it been so far for you with working with Ms. Kirby on the properties that you do have, to receive all of the help and services that she’s provided at absolutely no cost to you?

Robert: It’s great!  We’ve had all kinds of people call us, everything like that, but like I said, Claire, she’s on the ball. She’s got it together and it’s just been good.

Program 3648: Robert, what would be your recommendation to other homeowners that are considering a short sale using a Program 3648 Representative such as Ms. Claire Kirby?

Robert: Honestly, I just think that everything was handled very professionally, and if somebody’s in the same situation, then I would say that the short sale is rather painless.

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Program 3648: What is your first name and the area where you live?

Marilyn: Marilyn. I live in Rancho Bernardo.

Program 3648: Can you please briefly explain what happened in your case?

Marilyn: My loan is like interest only and there’s – what do you call that – it’s going up, my principal balance. That’s why I did the short sale.

Program 3648: Okay, and Marilyn, how did you hear about your Certified Program 3648 Representative, Ms. Jan Hickerson?

Marilyn: I think in the flyers.

Program 3648: Tell me, Marilyn, how much better did you feel about your situation after visiting with Ms. Hickerson?

Marilyn: That was great. It’s nice.

Program 3648: I know sometimes, Marilyn, that short sale process can be long and cumbersome. How was your experience working with Ms. Hickerson?

Marilyn: It’s great. I think we just posted that house for I think just three months – four months – and it’s been sold.

Program 3648: Tell me, what did you like most about working with Ms. Jan Hickerson and the work that she did for you?

Marilyn: Nice talking with her. I do like her service because she always tells us, explains everything in detail.

Program 3648: Okay. Marilyn, I know a lot of foreclosure scams are out there and they charge homeowners money and they don’t provide any help, and Program 3648 Scam Prevention efforts, we’ve have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that Ms. Jan Hickerson provided at absolutely no cost to you?

Marilyn: I love it because I didn’t spend any single penny for that one, yes. It is nice, yes, because I don’t spend anything. She did everything, yes.

Program 3648: Good. Marilyn, what would be your recommendation to other homeowners that are considering a short sale using a Program 3648 Representative such as Ms. Jan Hickerson? Would you refer them to her?

Marilyn: Yes, I will. She is very good, yes. If I know somebody, I will refer it to them.

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Interview with Carl in CO

Program 3648: What is your first name and the area where you live?

Carl: Carl. The west side of Colorado Springs.

Program 3648: Can you please briefly explain what happened in your case?

Carl: That was a rental property that I had rebuilt and was unwilling to try to continue being a landlord.

Program 3648: Carl, can you tell me, how did you hear about your Certified Program 3648 Representative, Mr. John Hauber?

Carl: He is my neighbor.

Program 3648: Okay, and tell me, how much better you felt about your situation after visiting with Mr. Hauber?

Carl: I – more it felt like it was going to be, you know, handled and that I wasn’t going to have to worry about it very much longer.

Program 3648: I know, Carl, that sometimes the short sale process can be long and cumbersome. How was your experience working with Mr. John Hauber?

Carl: It was fine.

Program 3648: Okay, and what were some of the things that were done to help relieve the stress of your situation?

Carl: Just simply having a real estate agent that had contacts to find a buyer.

Program 3648: Okay. Can you tell me, what did you like most about working with Mr. John Hauber and the work that he did for you?

Carl: It wasn’t over-explained or, you know, there was just a business quality to it. It was, ” You need to do this and I’ll help you do it. Let’s get it done.”

Program 3648: Okay. I know, Carl, a lot of foreclosure scams are out there and they charge homeowners money and they don’t provide them any help, and Program 3648 Scam Prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that your Program 3648 Representative, Mr. John Hauber,  provided at absolutely no cost to you?

Carl: A sense of relief to have the house conveyed to somebody that was going to appreciate it and take care of it.

Program 3648: Okay. Carl, what would be your recommendation to other homeowners that are considering the short sale using a Program 3648 Representative such as Mr. John Hauber?

Carl: If that’s what you need to do, then do it.

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Project 3648: What is your first name and the area where you live?

Daniel: First name is Daniel.  I live in Chantilly, Virginia.

Project 3648: Could you briefly explain what happened in your case?

Daniel: I lost my job and I got injured.

Project 3648: Okay.  May I ask how you heard about your certified Program 3648 representative Ms. Tia Johnson and Ms. Sarah Reynolds?

Daniel: I found out about the Reynolds’ Realtors through a flyer that they sent to me.

Project 3648: Okay.  How much better did you feel about your situation after visiting with your representatives?

Daniel: I felt quite a bit better.

Project 3648: Great.  Daniel, I know sometimes the short sale process can be long and cumbersome.  How was your experience working with Ms. Reynolds?

Daniel: Very good.  She did a good job, kept us informed.  She was very steady about it, very professional.

Project 3648: Daniel, what did you like most about Ms. Reynolds and the work that she did for you?

Daniel: Even after the sale, yes, we ran into some – what we thought were some difficulties and she helped us quite a bit with that, so.

Project 3648: May I ask what would be your recommendations to other homeowners that are considering a short sale using a Program 3648 representative such as Ms. Sarah Reynolds?

Daniel: This is like God sent to me.  It would be – make sure that you do your homework, look at all your options.

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Program 3648: Could you just state your first name and the area where you live?

Sandra: Sandra. I live in Northern California.

Program 3648: Could you just briefly explain what happened in your case?

Sandra: Oh, certainly. I lost my job and was unable to make the mortgage payments.

Program 3648: Okay, and may I ask how you heard about your certified Program 3648 representative, Ms. Nancy Moeller?

Sandra: Well I had seen their signs in my condominium complex, because they had sold some other condos in that area. I called them.

Program 3648: How much better did you feel about your situation after visiting with Ms. Nancy Moeller?

Sandra: Oh, much better. I wasn’t sure what I was going to do because certainly I didn’t want to go into foreclosure which seemed to be my only alternative because I wasn’t able to make the payments. She explained to me that they could take and short sell it, and negotiate with the mortgage company and take care of everything for me.

Program 3648: I know Sandra that sometimes the short sale process can be long and cumbersome. How was your experience working with Ms. Moeller?

Sandra: Well, it was great. She took care of everything for me, kept me well-informed; sent me all the information that I needed and paperwork to sign.

Program 3648: Okay, and what were some of the things that were done to help relieve the stress of your situation?

Sandra: Well, everything. They took care of everything for me. I was pretty stress-free.

Program 3648: What did you like most about what Ms. Moeller did and the work that she did for you?

Sandra: Well like I said, just keeping me well-informed, good communication and every time I had a question about something, she gave me good answers and provided, like I said, everything I needed.

Program 3648: Fabulous. Now Sandra, I know a lot of foreclosure scams are out there that charge homeowners money, and they don’t provide them any help. Program 3648 scam prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and the services that your Program 3648 representative provided at absolutely no cost to you?

Sandra: It was wonderful, because I wasn’t in a situation to pay for any costs. Like I said I lost my job, I was in unemployment. I knew I had to make other arrangements for living expenses so I didn’t really have any funds.  They explained that to me right up front that it wasn’t going to cost me anything.

Program 3648: Good.  What would be your recommendations to other homeowners that are considering a short sale using a Program 3648 representative such as Ms. Nancy Moeller?

Sandra: Oh absolutely, absolutely.

Program 3648: Okay.

Sandra: I would definitely recommend them.

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Testimonial from Jason in CA

Program 3648: Tell me what your first name, and the area where you live?

Jason: Jason, in San Jose, California.

Program 3648: Great, thanks Jason. I know many good people are finding themselves in a situation where they are unable to keep up with their mortgage payments. Could you just briefly explain what happened in your case?

Jason: I lost a job.

Program 3648: May I ask how you heard about your certified Program 3648 representative, Mr. Gary Watkins?

Jason: Oh, he’s a mutual friend.

Program 3648: May I ask how much better you felt about your situation after visiting with Mr. Watkins?

Jason: Oh, 300% better, yes.

Program 3648: Now Jason, I know that at times a short sale process can be long and cumbersome. How was your experience working with Mr. Watkins?

Jason: Oh, it was very good. It was cumbersome, but he explained everything every step of the way, so there were no surprises.

Program 3648: Great. What were some of the things that were done to help relieve the stress of your situation?

Jason: Well, just knowing that I had options.

Program 3648: What did you like most about what Mr. Watkins did, and the work that he did for you?

Jason: The speed of response and the clarity he gave me to understand what the options were. In a short time, it was well presented; succinct. So that I knew I had a game plan.

Program 3648: Great; and I know Jason, that a lot of foreclosure scams out there and they charge homeowners’ money, and they don’t provide them any help. Program 3648 scam prevention efforts – we have done a lot to help homeowners understand that there is real help out there for free. How did it feel for you to receive all of the help and services that your Program 3648 representative Mr. Watkins provided at absolutely no cost to you?

Jason: Well, that was one of the best parts.

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Testimonial from Greg in CA

Program 3648: Go ahead and start by just stating you first name and the area where you live.

Greg: Greg. I live in Irvine, California

Program 3648: Could you briefly explain to me what happened in your situation?

Greg: I’m a real estate developer – and to projects that went upside down. I guaranteed the loans. So we just let everything go.

Program 3648: Okay. May I ask how you heard about your certified Program 3648 representative, Mr. Fred Nabati?

Greg: His old marketing materials.

Program 3648: May I ask how much better you felt about your situation after visiting with Mr. Nabati?

Greg: It was pretty good. He was very knowledgeable and thorough. Being a real estate broker myself, I know enough about the transaction that he seemed he could handle the transaction very well for me, and he did.

Program 3648: Cool. Greg, I know sometimes that the short sale process can be long and cumbersome. How was your experience working with Mr. Nabati?

Greg: It was very good. The buyer needed – a little complicated and there were some delays, but he was – Fred was very good.

Program 3648: Ok. May I ask, what were some of the things that were done to help relieve the stress of your situation?

Greg: In just knowing that he was working on it and he kept me informed, that was all I needed from him.

Program 3648: Great. What did you like most about working with Mr. Nabati and the work that he did for you? Excuse me.

Greg: He didn’t take up a lot of my time. He went to work and he got it done. He kept me informed.

Program 3648: I know, Greg, there are a lot of foreclosure scams out there. They charge homeowners money and they don’t provide them any help. And Program 3648 scam prevention efforts have done a lot help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services your Program 3648 representative provided at absolutely no cost to you?

Greg: I expected that, so it wasn’t exceptional.

Program 3648: Okay. What would be your recommendation to other homeowners that are considering a short sale using a Program 3648 representative such as Mr. Fred Nabati?

Greg: Perfect. It works well. He did a good job, and he knew what he was doing.

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Testimonial from Gayle in TX

Program 3648: State your first name and the area where you live.

Gayle: Gayle Williams. Miami, Florida.

Program 3648: Could you briefly explain your situation, and what happened in your case?

Gayle: In our case we actually moved from the States into a next state. This time unfortunately I lost my job; I couldn’t keep up with the payment anymore.

Program 3648: Okay. May I ask how you heard about your certified Program 3648 representative, Mr. Wilson?

Gayle: He came out of one of the winter magazines…

Program 3648: Oh, okay.

Gayle: …and we interviewed him and we found him to be very nice.

Program 3648: Great. May I ask how much better you felt about your situation after visiting with Mark Wilson?

Gayle: Oh, yes we felt like we loved Mark from the beginning.

Program 3648: Gayle, I know that sometimes the short sale process can be long and cumbersome. How was your experience working with Mr. Wilson?

Gayle: I don’t have anything negative to say about Mark. We liked Mark very much. We trusted him explicitly and whenever we called him he would answer or try to get back whenever he could. Mark was very good, a very good person.

Program 3648: What would be your recommendations to other homeowners that are considering a short sale using as program 3648 representative such as Mr. Mark Wilson?

Gayle: Mark should be commended for his patience and his perseverance and it’s because we had that relationship with him, I think that’s why he stayed in there to the bitter end. That’s what the person he is anyway. He sees it through to the final end.

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