Interview with Iris in CO

Program 3648: What is your first name and the area where you live?

Iris: Iris. Littleton, Colorado.

Program 3648: Okay. Iris, can you please briefly explain what happened in your case?

Iris: Well, we had a medical situation and I couldn’t keep up with the payments.

Program 3648: Okay. Iris, how did you hear about your certified Program 3648 representative Mr. Craig Hagan?

Iris: The mailer.

Program 3648: Okay. How much better did you feel about your situation after visiting with Mr. Hagan?

Iris: We had hope.

Program 3648: You had hope. That’s good.

Iris: Yes.

Program 3648: Iris, sometimes the short sell process can be long and cumbersome. Can you tell me, how was your experience working with Mr. Hagan?

Iris: Absolutely wonderful! He continued to give us hope and the thing – he said it was his longest one he have, but he supported us and was a champ toward it and held our hand and got it done. Bottom line is, he said he would get it done. Gosh, much to our pleasure and surprise honestly, he did!

Program 3648: Good. What were some of the things that Mr. Hagan did to help relieve the stress of your situation?

Iris    He gave advice, good direction and was always available for questions.

Program 3648: Okay. Iris, what did you like most about working with your Program 3648 representative Mr. Hagan and the work that he performed for you?

Iris: I’d say his professionalism even when he was going through a lot of different house issues, he just kept in touch and we just stuck to his word.

Program 3648: Okay. Iris, I know there are a lot of foreclosure scams out there that are charging homeowners money and they don’t provide them any help and Program 3648 scam prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and the services that your Program 3648 representative Mr. Hagan provided at absolutely no cost to you?

Iris: Well, wonderful! How can you beat that?

Program 3648: Iris, what would be your recommendation to other homeowners that are considering a short sell using a Program 3648 representative such as Mr. Craig Hagan?

Iris: Stick with it. Don’t lose hope and hopefully you’ll get someone as good as we did.

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Program 3648: What is your first name and the area where you live?

Wanda: Wanda and Escondido,CA.

Program 3648: Can you please briefly explain what happened in your case?

Wanda: Well, let’s see.  I was on disability for four months and at the same time going to school, then I wasn’t able to keep up with my mortgage.

Program 3648: Okay.  Wanda, how did you hear about your Certified Program 3648 Representative, Ms. Jan Hickerson?

Wanda: From a neighbor who went through her.

Program 3648: Tell me, how much better did you feel about your situation after visiting with Ms. Hickerson?

Wanda: Well, I felt a lot better because I knew she would be able to do the job that was required.

Program 3648: Wanda, I know sometimes the short sale process can be long and cumbersome.  How was your experience working with Ms. Hickerson?

Wanda: Oh, it was good.  I mean she kept me updated.  If I had any questions, she’d answer right away.

Program 3648: Okay.  What were some of the things that were done to help relieve the stress of your situation?

Wanda: Oh, she took care of everything. [Laughter]

Program 3648: That’s a good thing.  Was there anything particular?  What did you like most about Ms. Hickerson and the work that she did for you?

Wanda: Very professional, very personable, easy to like.

Program 3648: Okay.  Wanda, I know a lot of foreclosure scams are out there.  They charge homeowners money and they’re not providing any help for them, and Program 3648 scam prevention efforts have done a lot to help homeowners understand that they can get real help for free.  How did it feel for you to receive all of the help and services that Ms. Jan Hickerson provided at absolutely no cost to you?

Wanda: I feel so good because I tried going through an attorney and paid $2,500.00 to get a loan modification, which he took me and several others of his clients for a ride.  It was really good that Jan didn’t charge me anything.

Program 3648: Great.  Wanda, what would be your recommendation to other homeowners that are considering a short sale using a Program 3648 Representative such as Ms. Jan Hickerson?

Wanda: Do it!  Go for it!

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Program 3648: What is your first name and the area where you live?

Robert: My first name, Robert, and Rio.

Program 3648: Could you just briefly explain what happened in your case?

Robert: I can’t afford to pay – I went without making my mortgage payments because I had no income.  I couldn’t make the payment.

Program 3648: Okay.  Tell me, Robert, how did you hear about your certified Program 3648 Representative, Ms. Kirby?

Robert: Well, Claire Kirby introduced me to it and she’s handling all my paperwork.

Program 3648: Could you tell me, Robert, how much better you felt about your situation after visiting with your Program 3648 Representative, Ms. Claire Kirby?

Robert: Well, she’s very convincing and reassuring to me that – she was very comforting and the fact that she said that she would make a go as easy and as fast as she could. She updates me all the time on what’s going on and everything.  So, besides the fact that I lost hundreds of thousands of dollars on rentals, I’m happy just to get out of it, and you guys did a great job.  Claire did a great job here.

Program 3648: Robert, I do know this and I know that sometimes the short sale process can be long and cumbersome.  How was your experience working with Ms. Kirby?  Can you tell me some of the things that were done to help relieve the stress of your situation?

Robert: She told us from the get go – just from the first time that we got together with her that once we had our meeting, and the ball was in her court and not to worry about it anymore and that she was taking control and she did.  She was fantastic at it.

Program 3648: Great.

Robert: She’s fantastic.

Program 3648: Good.  I know, Robert, a lot of foreclosure scams are out there.  They charge homeowners money and they don’t provide them any help, and that Program 3648 scam preventions efforts have done a lot to help homeowners understand that they can get real help for free.  Tell me, how has it been so far for you with working with Ms. Kirby on the properties that you do have, to receive all of the help and services that she’s provided at absolutely no cost to you?

Robert: It’s great!  We’ve had all kinds of people call us, everything like that, but like I said, Claire, she’s on the ball. She’s got it together and it’s just been good.

Program 3648: Robert, what would be your recommendation to other homeowners that are considering a short sale using a Program 3648 Representative such as Ms. Claire Kirby?

Robert: Honestly, I just think that everything was handled very professionally, and if somebody’s in the same situation, then I would say that the short sale is rather painless.

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Program 3648: What is your first name and the area where you live?

Marilyn: Marilyn. I live in Rancho Bernardo.

Program 3648: Can you please briefly explain what happened in your case?

Marilyn: My loan is like interest only and there’s – what do you call that – it’s going up, my principal balance. That’s why I did the short sale.

Program 3648: Okay, and Marilyn, how did you hear about your Certified Program 3648 Representative, Ms. Jan Hickerson?

Marilyn: I think in the flyers.

Program 3648: Tell me, Marilyn, how much better did you feel about your situation after visiting with Ms. Hickerson?

Marilyn: That was great. It’s nice.

Program 3648: I know sometimes, Marilyn, that short sale process can be long and cumbersome. How was your experience working with Ms. Hickerson?

Marilyn: It’s great. I think we just posted that house for I think just three months – four months – and it’s been sold.

Program 3648: Tell me, what did you like most about working with Ms. Jan Hickerson and the work that she did for you?

Marilyn: Nice talking with her. I do like her service because she always tells us, explains everything in detail.

Program 3648: Okay. Marilyn, I know a lot of foreclosure scams are out there and they charge homeowners money and they don’t provide any help, and Program 3648 Scam Prevention efforts, we’ve have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that Ms. Jan Hickerson provided at absolutely no cost to you?

Marilyn: I love it because I didn’t spend any single penny for that one, yes. It is nice, yes, because I don’t spend anything. She did everything, yes.

Program 3648: Good. Marilyn, what would be your recommendation to other homeowners that are considering a short sale using a Program 3648 Representative such as Ms. Jan Hickerson? Would you refer them to her?

Marilyn: Yes, I will. She is very good, yes. If I know somebody, I will refer it to them.

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Program 3648: What is your first name and the area where you live?

Christa: My name is Christa, and at that time, I lived in Houston, Texas.

Program 3648: Can you please briefly explain what happened in your case?

Christa: Sure. My husband had lost his job and I was maintaining the mortgage on my own, so we just decided to downsize to my rental house because I had another house. So that’s why we decided to sell it.

Program 3648: Okay, great. How did you hear about your Certified Program 3648 Representative, Mr. Guillermo Coronado?

Christa:  I think he emailed – he just mailed to my home. I think I received something in the mail, like a flyer or something, and then I called.

Program 3648: Okay. Tell me, how much better did you feel about your situation after visiting with Mr. Coronado?

Christa: 100% better.

Program 3648: Great! I know, Christa, sometimes that the short sale process can be long and cumbersome. How was your experience working with your representative?

Christa: It was great.

Program 3648: Okay. What were some of the things that were done to help relieve the stress of your situation?

Christa: Well, I didn’t have to deal with anything other than come at the signing after I turn it over to him, so that was great for me.

Program 3648: Was there anything particular that you liked most about what Mr. Coronado did and the work that he performed for you?

Christa: I guess it was just the fact that he had contacts with the loan company, so I didn’t have to deal with them at all. He dealt with all of that and the only thing I had to do, like I said, was come at the signing and make sure that my house was great. Yes, everything was fine.

Program 3648: Great! I know, Christa, a lot of foreclosure scams are out there and they charge homeowners money and they don’t provide any help, and Program 3648 Scam Prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that your Program 3648 Representative provided at absolutely no cost to you?

Christa: It was great! I mean, I don’t know what I would’ve done if it hadn’t been around, so it was good.

Program 3648: Okay. Christa, what would be your recommendation to other homeowners that are considering the short sale using a Program 3648 Representative such as Mr. Guillermo Coronado?

Christa: Yes, I would definitely suggest to do that as opposed to trying to do it yourself because they have contacts within their own company. It makes it difficult for the person, you know, that has the home, but they know what they’re doing, so I suggest using them.

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Interview with Carl in CO

Program 3648: What is your first name and the area where you live?

Carl: Carl. The west side of Colorado Springs.

Program 3648: Can you please briefly explain what happened in your case?

Carl: That was a rental property that I had rebuilt and was unwilling to try to continue being a landlord.

Program 3648: Carl, can you tell me, how did you hear about your Certified Program 3648 Representative, Mr. John Hauber?

Carl: He is my neighbor.

Program 3648: Okay, and tell me, how much better you felt about your situation after visiting with Mr. Hauber?

Carl: I – more it felt like it was going to be, you know, handled and that I wasn’t going to have to worry about it very much longer.

Program 3648: I know, Carl, that sometimes the short sale process can be long and cumbersome. How was your experience working with Mr. John Hauber?

Carl: It was fine.

Program 3648: Okay, and what were some of the things that were done to help relieve the stress of your situation?

Carl: Just simply having a real estate agent that had contacts to find a buyer.

Program 3648: Okay. Can you tell me, what did you like most about working with Mr. John Hauber and the work that he did for you?

Carl: It wasn’t over-explained or, you know, there was just a business quality to it. It was, ” You need to do this and I’ll help you do it. Let’s get it done.”

Program 3648: Okay. I know, Carl, a lot of foreclosure scams are out there and they charge homeowners money and they don’t provide them any help, and Program 3648 Scam Prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that your Program 3648 Representative, Mr. John Hauber,  provided at absolutely no cost to you?

Carl: A sense of relief to have the house conveyed to somebody that was going to appreciate it and take care of it.

Program 3648: Okay. Carl, what would be your recommendation to other homeowners that are considering the short sale using a Program 3648 Representative such as Mr. John Hauber?

Carl: If that’s what you need to do, then do it.

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Program 3648: Please just state what is your first name and the area where you live.

Laurence: First name is Larry and I’m in Sparks, Nevada.

Program 3648: Can you please briefly explain what happened in your case?

Laurence: Basically I went to my mortgage lender a couple of years prior to get a slight increase in my mortgage and then lo and behold, I was in over my head when the market fell.

Program 3648: Larry, how did you hear about your Certified Program 3648 representative, Kyle Krch?

Laurence: I think I found him just through local advertising. I kept driving by their office.

Program 3648: Okay. Tell me how much better did you feel about your situation after visiting with Kyle Krch?

Laurence: He made me feel very good.

Program 3648: What did you like most about your Program 3648 representative and the work that he did for you?

Laurence: Kyle seems very conscientious, very concerned and very knowledgeable.

Program 3648: Okay. Larry, I know there are a lot of foreclosure scams out there and they do charge homeowners money and they don’t provide them any help, and Program 3648 Scam Prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that Mr. Krch provided at absolutely no cost to you?

Laurence: Oh, I was very happy with the overall service.

Program 3648: Okay. What would be your recommendation to other homeowners that are considering a short sale using a Program 3648 representative such as Mr. Kyle Krch?

Laurence: If you have to do it, you have to do it. I mean it’s better not to have to, but I think Mr. Krch – his office did a good job and I was satisfied with the final result.

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Program 3648: What is your first name and the area where you live?

Keith: My first name is Keith. The area I live in is in Santee, California.

Program 3648: Can you please briefly explain what happened in your case?

Keith: Loss of income due to real estate and the lending business.

Program 3648: Okay. Tell me. How did you hear about your certified Program 3648 representative Mr. and Mrs. Pack?

Keith: She was referred to me through my brother, Kevin.

Program 3648: Okay. Tell me how much better you felt about your situation after visiting with Miss Pack?

Keith: Very good.

Program 3648: I know, Keith, that sometimes the short sale process, it can be long and cumbersome. Would you explain to me how your experience was working with Miss Pack?

Keith: It was very pleasant, very nice. She knew what she was talking about and got the job done obviously.

Program 3648: Okay. What were some of the things that were done to help relieve the stress of your situation?

Keith: Well, first I was talking with her and making sure that we were on track to get the paperwork completed and the short sale was possible and then finished to finalize the deal.

Program 3648: Okay. What did you like most about working with Miss Pack and the work that she did for you?

Keith: Other than just there, she is very knowledgeable and it was a very smooth transaction. Everything went very nice.

Program 3648: Okay. I know, Keith, that a lot of foreclosure scams are out there and they charge homeowners money and they don’t provide any help. Program 3648 Scam Prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that Miss Pack provided at absolutely no cost to you?

Keith: It felt absolutely outstanding and then I would recommend her to other people actually.

Program 3648: Okay. That is great because my next question was going to be what recommendations would you have to other homeowners that are considering a short sale using a Program 3648 representative such as Miss Pack?

Keith: Oh, I would definitely recommend her again. Other than just there, she’s very knowledgeable and it was very smooth transaction. Everything went very nice.

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Program 3648: What is your first name and the area where you live?

Jim: Elk Grove. I go by Jim.

Program 3648: Can you please briefly explain what happened in your case?

Jim: I had renters in it and the renter left and at the same time the renter left, I lost my job.

Program 3648: Tell me, Jim. How did you hear about your certified Program 3648 representative Miss Kathy Griffin?  How did you hear about her?

Jim: My missus called a friend of hers and she recommended Kathy to us.

Program 3648: Okay, great. May I ask you, could you please tell me how much better you felt about your situation after visiting with Miss Griffin?

Jim: There are really not enough good things to say about her in the whole [blasted] organization. Everybody we dealt with was nice and they would talk to me in terms that I could understand.

Program 3648: Good. I know, Jim, that sometimes the short sale process can be long and cumbersome. I want you to tell me how was your experience working with Miss Griffin?

Jim: It was fantastic. The lady knows her job. She knows how to make you so that you feel – I felt at ease because I was scared. It was just nice to have somebody who fought for you.

Program 3648: Jim, I know a lot of foreclosure scams out there. They charge homeowners money. They don’t provide them any help and Program 3648 Scam Prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that Miss Griffin provided for you at absolutely no cost to you?

Jim: Fantastic because that was it. Anytime we’d run into a block, she would move on to get that block out of the way and…

Program 3648: What would be your recommendations to other homeowners that are considering a short sale using a Program 3648 representative such as Miss Griffin?

Jim: Well, if they want a non-pressure deal, Kathy was super. The other realtor was super. That’s the only way to go.

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Testimonial from Jill in OK

Program 3648: What is your first name and the area where you live?

Jill: Jill and Oklahoma.

Program 3648: Okay. Jill, I know many good people find themselves in a situation where they are unable to keep up with their mortgage payment. Could you please briefly explain what happened in your case?

Jill: We moved out of state and couldn’t sell the house.

Program 3648: Okay. Tell me. How did you hear about your certified Program 3648 representative Mr. Sterken and Mr. [Menendort]?

Jill: They were our realtors.

Program 3648: I know that sometimes the short sale process can be long and cumbersome. Will you please tell me how was your experience working with Mr. Sterken and Mr. [Menendort]?

Jill: I dealt more with I guess the…

Program 3648: Program 3648.

Jill: Okay. That’s who I dealt more with. I had more with them. They were more willing to get back with me and keep me in the loop.

Program 3648: Okay. Can you tell me what were some of the things that were done to help relieve the stress of your situation with Program 3648?

Jill: Just that we didn’t have to do anything. They took care of it and that was about it.

Program 3648: What did you like most about your interaction with Program 3648 and the work that was done for you?

Jill: I was real impressed with – I believe I dealt with Charlene, very on top of things. She got back when I left messages, kept me informed, very easy to work with.

Program 3648: I know, Jill, a lot of foreclosure scams are out there and they charge homeowners money and don’t provide them any help. Program 3648 scam prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services with interacting with Program 3648 the way that you did, provided at absolutely no cost to you?

Jill: It was wonderful because we didn’t know where to go so if we didn’t have them, they just – like I said – took care of it all.

Program 3648: What would be your recommendation to other homeowners that are considering a short sale using a Program 3648 representative?

Jill: Hopefully I’m never in that situation again but I would definitely use it again. If you don’t know what you’re doing, that’s the way to go.

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