Program 3648: What is your first name and the area where you live?

Wanda: Wanda and Escondido,CA.

Program 3648: Can you please briefly explain what happened in your case?

Wanda: Well, let’s see.  I was on disability for four months and at the same time going to school, then I wasn’t able to keep up with my mortgage.

Program 3648: Okay.  Wanda, how did you hear about your Certified Program 3648 Representative, Ms. Jan Hickerson?

Wanda: From a neighbor who went through her.

Program 3648: Tell me, how much better did you feel about your situation after visiting with Ms. Hickerson?

Wanda: Well, I felt a lot better because I knew she would be able to do the job that was required.

Program 3648: Wanda, I know sometimes the short sale process can be long and cumbersome.  How was your experience working with Ms. Hickerson?

Wanda: Oh, it was good.  I mean she kept me updated.  If I had any questions, she’d answer right away.

Program 3648: Okay.  What were some of the things that were done to help relieve the stress of your situation?

Wanda: Oh, she took care of everything. [Laughter]

Program 3648: That’s a good thing.  Was there anything particular?  What did you like most about Ms. Hickerson and the work that she did for you?

Wanda: Very professional, very personable, easy to like.

Program 3648: Okay.  Wanda, I know a lot of foreclosure scams are out there.  They charge homeowners money and they’re not providing any help for them, and Program 3648 scam prevention efforts have done a lot to help homeowners understand that they can get real help for free.  How did it feel for you to receive all of the help and services that Ms. Jan Hickerson provided at absolutely no cost to you?

Wanda: I feel so good because I tried going through an attorney and paid $2,500.00 to get a loan modification, which he took me and several others of his clients for a ride.  It was really good that Jan didn’t charge me anything.

Program 3648: Great.  Wanda, what would be your recommendation to other homeowners that are considering a short sale using a Program 3648 Representative such as Ms. Jan Hickerson?

Wanda: Do it!  Go for it!

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Interview with Carl in CO

Program 3648: What is your first name and the area where you live?

Carl: Carl. The west side of Colorado Springs.

Program 3648: Can you please briefly explain what happened in your case?

Carl: That was a rental property that I had rebuilt and was unwilling to try to continue being a landlord.

Program 3648: Carl, can you tell me, how did you hear about your Certified Program 3648 Representative, Mr. John Hauber?

Carl: He is my neighbor.

Program 3648: Okay, and tell me, how much better you felt about your situation after visiting with Mr. Hauber?

Carl: I – more it felt like it was going to be, you know, handled and that I wasn’t going to have to worry about it very much longer.

Program 3648: I know, Carl, that sometimes the short sale process can be long and cumbersome. How was your experience working with Mr. John Hauber?

Carl: It was fine.

Program 3648: Okay, and what were some of the things that were done to help relieve the stress of your situation?

Carl: Just simply having a real estate agent that had contacts to find a buyer.

Program 3648: Okay. Can you tell me, what did you like most about working with Mr. John Hauber and the work that he did for you?

Carl: It wasn’t over-explained or, you know, there was just a business quality to it. It was, ” You need to do this and I’ll help you do it. Let’s get it done.”

Program 3648: Okay. I know, Carl, a lot of foreclosure scams are out there and they charge homeowners money and they don’t provide them any help, and Program 3648 Scam Prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that your Program 3648 Representative, Mr. John Hauber,  provided at absolutely no cost to you?

Carl: A sense of relief to have the house conveyed to somebody that was going to appreciate it and take care of it.

Program 3648: Okay. Carl, what would be your recommendation to other homeowners that are considering the short sale using a Program 3648 Representative such as Mr. John Hauber?

Carl: If that’s what you need to do, then do it.

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Program 3648: What is your first name and the area where you live?

Ty: Ty, and I reside in Dublin, California.

Program 3648: Ok. Could you just briefly explain what happened in your case?

Ty: I was laid off and can no longer afford to pay for the mortgage.

Program 3648: Ok. Tell me Ty. How did you hear about your certified Program 3648 representative Kelvin Kam?

Ty: He was referred to me by one of my brokers.

Program 3648: Ok. How much better did you feel about your situation after visiting with Mr. Kam?

Ty: It helped because at first I was going to let it foreclose but I had enough time to do a short sale. He helped me out with that.

Program 3648: Ok, great. Ty, I know sometimes that the short sale process can be long and cumbersome. Will you tell me how your experience was working with Mr. Kam?

Ty: Good. I mean, Kelvin took care of mostly everything. He put everything together for me, brought it over to my house, showed me the offer that were going to be sent in. It was pretty easy.

Program 3648: Ok. Could you tell me some of the things that were done to help relieve the stress of your situation?

Ty: I guess just in working with my lender at the time, to get him to accept the offer. That was a big relief off my shoulder.

Program 3648: Ok. What did you like most about working with Mr. Kam and the work that he did for you?

Ty: He’s very informative and very helpful.

Program 3648: Ty, I know a lot of foreclosure scams are out there and they charge homeowners money and they don’t provide many help. Program 3648 scam prevention efforts have done a lot to help homeowners understand that they can get real help for free. Tell me  how did it feel for you to receive all of the help and services that your Program 3648 representative Mr. Kam provided at absolutely no cost to you?

Ty: It was awesome. I mean, I was afraid I was going to have to pay something for his services but I mean it worked out really well.

Program 3648: Great. What would be your recommendation to other homeowners that are considering a short sale using a Program 3648 representative such as Kelvin Kam?

Ty: I highly recommend it.

Program 3648: Ok.

Ty: It’s better than the alternative.

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Project 3648: What is your first name and area where you live?

Tammy: Tammy. That’s my first name. I live in Northern Virginia.

Project 3648: Can you please briefly explain what happened in your case?

Tammy: I got separated. I’m a stay-at-home mom and my ex stopped paying the bills.

Project 3648: Ok. How did you hear about your certified Program 3648 representative Mr. Brian Piercy?

Tammy: We went to high school together, he’s a friend.

Project 3648: Ok. Tell me. How much better did you feel about your situation after visiting with Mr. Piercy?

Tammy: Great. He was very professional. He was great.

Project 3648: Ok. I know Tammy that sometimes the short sale process can be long and cumbersome. How was your experience working with Mr. Piercy?

Tammy: I talked to them, so I know he wasn’t going to steer me wrong, so…

Project 3648: Which comes to my next question, Tammy, and that is because you know and I know there are a lot of foreclosure scams out there that are charging homeowners money and don’t provide any help to them and Program 3648 scam prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that Mr. Piercy provided at absolutely no cost to you?

Tammy: Great.

Project 3648: Ok. What would be your recommendations to other homeowners that are considering a short sale using a Program 3648 representative such as Mr. Brian Piercy?

Tammy: [You know, you're got a tough find and it stops], you need to take it.

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Program 3648: What is your first name and the area where you live?

Melodea: Melodea. I live in Torrance, California.

Program 3648: Could you please briefly explain what happened in your case?

Melodea: I had an adjustable.

Program 3648: Okay. How did you hear about your certified Program 3648 representative Ms. Sharon Johnson?

Melodea: I believe she was in my area at that time doing short sell. I just ran into her and started asking her questions.

Program 3648: Good. Tell me how much better did you feel about your situation after visiting with Ms. Johnson?

Melodea: Much better. She was really informative and she answered the questions that I had no understanding of in regards to short sell.

Program 3648: Okay. Melodea, I know sometimes the short sell process can be long and cumbersome. How was your experience working with Ms. Johnson?

Melodea: She was wonderful. It was long and cumbersome and it’s not because of her. She basically – she did a lot to get it to where she was finally able to get an approval to do a short sell so she did a lot of [calling] and calling and on hold.

Program 3648: Okay. Tell me, what were some of the things that were done to help relieve the stress of your situation?

Melodea: She basically took it over and I basically sat on the side while she did all the legwork basically. I didn’t have to… Prior to meeting her, I did internet search. I tried to understand what the short sell process was and trying to call First Franklin to get somewhere and I didn’t get anywhere until I finally met Sharon.

Program 3648: What did you like most about working with Ms. Johnson and the work that she did for you?

Melodea: She was on top of things. She was totally on top of everything and it made it a lot smoother process.

Program 3648: Okay. I know that there are a lot of foreclosure scams out there and they charge homeowners money and they don’t provide any help. Program 3648 Scam Prevention Efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that your Program 3648 representative provided at absolutely no cost to you?

Melodea: Oh, I really liked that because I was scared to go to anybody online [anyway]. I pretty much felt that she was trustworthy and I wasn’t going to have to pay out a bulk amount of money which I did see online – people requesting for help if you give them so much and I didn’t lose anything.

Program 3648: What would be your recommendation to other home owners that are considering a short sell using a Program 3648 representative such as Ms. Sharon Johnson?

Melodea: I would recommend her to anybody.

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Program 3648: Please just state what is your first name and the area where you live.

Laurence: First name is Larry and I’m in Sparks, Nevada.

Program 3648: Can you please briefly explain what happened in your case?

Laurence: Basically I went to my mortgage lender a couple of years prior to get a slight increase in my mortgage and then lo and behold, I was in over my head when the market fell.

Program 3648: Larry, how did you hear about your Certified Program 3648 representative, Kyle Krch?

Laurence: I think I found him just through local advertising. I kept driving by their office.

Program 3648: Okay. Tell me how much better did you feel about your situation after visiting with Kyle Krch?

Laurence: He made me feel very good.

Program 3648: What did you like most about your Program 3648 representative and the work that he did for you?

Laurence: Kyle seems very conscientious, very concerned and very knowledgeable.

Program 3648: Okay. Larry, I know there are a lot of foreclosure scams out there and they do charge homeowners money and they don’t provide them any help, and Program 3648 Scam Prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that Mr. Krch provided at absolutely no cost to you?

Laurence: Oh, I was very happy with the overall service.

Program 3648: Okay. What would be your recommendation to other homeowners that are considering a short sale using a Program 3648 representative such as Mr. Kyle Krch?

Laurence: If you have to do it, you have to do it. I mean it’s better not to have to, but I think Mr. Krch – his office did a good job and I was satisfied with the final result.

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Program 3648: What is your first name and the area where you live?

Keith: My first name is Keith. The area I live in is in Santee, California.

Program 3648: Can you please briefly explain what happened in your case?

Keith: Loss of income due to real estate and the lending business.

Program 3648: Okay. Tell me. How did you hear about your certified Program 3648 representative Mr. and Mrs. Pack?

Keith: She was referred to me through my brother, Kevin.

Program 3648: Okay. Tell me how much better you felt about your situation after visiting with Miss Pack?

Keith: Very good.

Program 3648: I know, Keith, that sometimes the short sale process, it can be long and cumbersome. Would you explain to me how your experience was working with Miss Pack?

Keith: It was very pleasant, very nice. She knew what she was talking about and got the job done obviously.

Program 3648: Okay. What were some of the things that were done to help relieve the stress of your situation?

Keith: Well, first I was talking with her and making sure that we were on track to get the paperwork completed and the short sale was possible and then finished to finalize the deal.

Program 3648: Okay. What did you like most about working with Miss Pack and the work that she did for you?

Keith: Other than just there, she is very knowledgeable and it was a very smooth transaction. Everything went very nice.

Program 3648: Okay. I know, Keith, that a lot of foreclosure scams are out there and they charge homeowners money and they don’t provide any help. Program 3648 Scam Prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that Miss Pack provided at absolutely no cost to you?

Keith: It felt absolutely outstanding and then I would recommend her to other people actually.

Program 3648: Okay. That is great because my next question was going to be what recommendations would you have to other homeowners that are considering a short sale using a Program 3648 representative such as Miss Pack?

Keith: Oh, I would definitely recommend her again. Other than just there, she’s very knowledgeable and it was very smooth transaction. Everything went very nice.

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Program 3648: What is your first name and the area where you live?

Jim: Elk Grove. I go by Jim.

Program 3648: Can you please briefly explain what happened in your case?

Jim: I had renters in it and the renter left and at the same time the renter left, I lost my job.

Program 3648: Tell me, Jim. How did you hear about your certified Program 3648 representative Miss Kathy Griffin?  How did you hear about her?

Jim: My missus called a friend of hers and she recommended Kathy to us.

Program 3648: Okay, great. May I ask you, could you please tell me how much better you felt about your situation after visiting with Miss Griffin?

Jim: There are really not enough good things to say about her in the whole [blasted] organization. Everybody we dealt with was nice and they would talk to me in terms that I could understand.

Program 3648: Good. I know, Jim, that sometimes the short sale process can be long and cumbersome. I want you to tell me how was your experience working with Miss Griffin?

Jim: It was fantastic. The lady knows her job. She knows how to make you so that you feel – I felt at ease because I was scared. It was just nice to have somebody who fought for you.

Program 3648: Jim, I know a lot of foreclosure scams out there. They charge homeowners money. They don’t provide them any help and Program 3648 Scam Prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that Miss Griffin provided for you at absolutely no cost to you?

Jim: Fantastic because that was it. Anytime we’d run into a block, she would move on to get that block out of the way and…

Program 3648: What would be your recommendations to other homeowners that are considering a short sale using a Program 3648 representative such as Miss Griffin?

Jim: Well, if they want a non-pressure deal, Kathy was super. The other realtor was super. That’s the only way to go.

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Testimonial from Tommy in TX

Program 3648: What is your first name, and the area where you live?

Tom: Tom Evans. Cleveland, Texas.

Program 3648: Could you briefly explain what happened in your case?

Tom: We just had too many repairs and too many rentals, and the economy’s going down. It was hard for our renters to be able to keep up.

Program 3648: May I ask, how did you hear about your certified Program 3648 representative, Ms. Farley and Ms. Shook?

Tom: I met Kimberly Shook at a museum that we were both at, and also at some billboards that she had around town.

Program 3648: Okay. Tell me, how much better did you feel about your situation after visiting with Ms. Shook?

Tom: Well, I felt like there was some hope and I felt maybe we would be able to work something out.

Program 3648: I know Tom sometimes a short sale process can be long and cumbersome. Could you tell me, how was your experience working with Ms. Shook?

Tom: Well this particular home that closed was pretty quick. I would say that the other ones that we’re still trying to process I’m hoping that they will end up as positive experiences as well. The story isn’t finished being written yet on this so we’ve got to see where that goes.

Program 3648: Okay. And could you tell me so far, what are some of the things that have been done to help relieve the stress of your situation?

Tom: Well just basically, basic routine rent in the ones we get rent from and when we don’t have a renter we just short sale program to be able to do that.

Program 3648: Okay. Would you tell me what you liked most about your Program 3648 representative Ms. Shook, and the work that she did for you?

Tom: Very pleasant to deal with, and I think quite knowledgeable and works well with both the buyer and the seller. So it’s been a positive experience.

Program 3648: Great. Tom I know a lot of foreclosure scams are out there, they charge homeowners’ money, and they don’t provide them any help. And Program 3648 scam prevention efforts have done a lot to help homeowners understand that they can get real help for free. Tell me, how did it feel for you to receive all of the help and services that your Program 3648 representative Ms. Shook has provided at absolutely no cost to you?

Tom: It was great.

Program 3648: Would there be any recommendations that you have to other homeowners that are considering a short sale using a Program 3648 representative such as Ms. Kimberly Shook?

Tom: I wish more people were aware of it. And that this is an option other than feeling like bankruptcy is our only way. I guess this is a much better, more proactive approach to resolving issues.

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Testimonial from Lynn in KS

Program 3648: What is your first name, and the area where you live?

Lynn: Lynn, and I live in Kansas.

Program 3648: Can you please briefly explain what happened in your case?

Lynn: We got orders to leave Colorado and move to Kansas.

Program 3648: Okay. How did you hear about your certified Program 3648 representative, Ms. Monique Vollmer?

Lynn: A friend of mine had used her.

Program 3648: Tell me, how much better did you feel about your situation after visiting with Ms. Vollmer?

Lynn: Good.

Program 3648: Okay, I know Lynn sometimes that the short sale process can be long and cumbersome. How was your experience working with Ms. Vollmer?

Lynn: It was good with her. She kept me informed on everything that was going on.

Program 3648: Okay. What were some of the things that were done to help relieve the stress of your situation?

Lynn: Just mainly the fact that she contacted me to let me know what was going on, and I can call her anytime also to find out if I had any questions.

Program 3648: Okay. What did you like most about working with Ms. Vollmer and the work that she did for you?

Lynn: She seemed to do very well what she was doing. She kind of just went above and beyond to help me out. So, I mean, I’ve never had to work with anybody who made me feel the way she did.

Program 3648: That’s good.

Lynn: She made me feel comfortable about it and everything.

Program 3648: Lynn I know a lot of foreclosure scams are out there that charge homeowners’ money and they don’t provide them any help, and Program 3648 scam prevention efforts have done a lot to help homeowners understand that they can get real help for free. Tell me, how did it feel for you to receive all of the help and services that your Program 3648 representative provided at absolutely no cost to you?

Lynn: It was great and a big relief.

Program 3648: Okay. What would be your recommendations to other homeowners that are considering a short sale using a Program 3648 representative such as Ms. Monique Vollmer?

Lynn: Oh, I definitely would recommend it.

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