Program 3648: What is your first name and the area where you live?

Robert: Robert. Chadwick, North Carolina.

Program 3648: Can you please briefly explain what happened in your case?

Robert: Well, my case – my job after 21 years, they went and end it. I just packed up and come back to North Carolina with family.

Program 3648: Okay. Tell me Robert, how did you hear about your Certified Program 3648 Representative Ms. Jan Hickerson?

Robert: I got the letter in the mail and I just decided to call her up. Then she came and sat down and explained everything to me and we went from there.

Program 3648: How much better did you feel about your situation after visiting with Ms. Hickerson?

Robert: Oh, I feel really comfortable. She made me feel really confident,  and her daughter when they came to the house and said let them handle it  I don’t have to do nothing with. You know I didn’t until they need me to sign papers.

Program 3648: That’s good. Now Robert, I know sometimes the short sell process, it can be long and cumbersome. How was your experience working with Ms. Hickerson?

Robert: Oh, I like I said, like none other and I can say everything just went smooth. They just came around when – they just had a paper for me to sign and that they’ll call me next week about showing out the house until you notice people coming around, I mean it’s just really nice.

Program 3648: Good. I know a lot of foreclosure scams are out there, Robert. They charge homeowners money and they don’t provide them any help and Program 3648 scam prevention efforts, we’ve done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and the services that Ms. Hickerson provided at absolutely no cost to you?

Robert: It was just a big relief. Just like I said, just relieved to get out under the house with – like I said, no out of pocket expenses. I just can’t say enough about them.

Program 3648: What would be your recommendation to other homeowners that are considering a short sell using a Program 3648 representative such as Ms. Jan Hickerson?

Robert: Oh, yes! I’ll definitely recommend that. Going through a foreclosure, I can say I just never experienced that. That is so easy without having something seems hard without having to do anything. Jan and Andy, thanks for doing a wonderful job.

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Program 3648: What is your first name and the area where you live?

Robert: My first name, Robert, and Rio.

Program 3648: Could you just briefly explain what happened in your case?

Robert: I can’t afford to pay – I went without making my mortgage payments because I had no income.  I couldn’t make the payment.

Program 3648: Okay.  Tell me, Robert, how did you hear about your certified Program 3648 Representative, Ms. Kirby?

Robert: Well, Claire Kirby introduced me to it and she’s handling all my paperwork.

Program 3648: Could you tell me, Robert, how much better you felt about your situation after visiting with your Program 3648 Representative, Ms. Claire Kirby?

Robert: Well, she’s very convincing and reassuring to me that – she was very comforting and the fact that she said that she would make a go as easy and as fast as she could. She updates me all the time on what’s going on and everything.  So, besides the fact that I lost hundreds of thousands of dollars on rentals, I’m happy just to get out of it, and you guys did a great job.  Claire did a great job here.

Program 3648: Robert, I do know this and I know that sometimes the short sale process can be long and cumbersome.  How was your experience working with Ms. Kirby?  Can you tell me some of the things that were done to help relieve the stress of your situation?

Robert: She told us from the get go – just from the first time that we got together with her that once we had our meeting, and the ball was in her court and not to worry about it anymore and that she was taking control and she did.  She was fantastic at it.

Program 3648: Great.

Robert: She’s fantastic.

Program 3648: Good.  I know, Robert, a lot of foreclosure scams are out there.  They charge homeowners money and they don’t provide them any help, and that Program 3648 scam preventions efforts have done a lot to help homeowners understand that they can get real help for free.  Tell me, how has it been so far for you with working with Ms. Kirby on the properties that you do have, to receive all of the help and services that she’s provided at absolutely no cost to you?

Robert: It’s great!  We’ve had all kinds of people call us, everything like that, but like I said, Claire, she’s on the ball. She’s got it together and it’s just been good.

Program 3648: Robert, what would be your recommendation to other homeowners that are considering a short sale using a Program 3648 Representative such as Ms. Claire Kirby?

Robert: Honestly, I just think that everything was handled very professionally, and if somebody’s in the same situation, then I would say that the short sale is rather painless.

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Program 3648: What is your first name and the area where you live?

Marilyn: Marilyn. I live in Rancho Bernardo.

Program 3648: Can you please briefly explain what happened in your case?

Marilyn: My loan is like interest only and there’s – what do you call that – it’s going up, my principal balance. That’s why I did the short sale.

Program 3648: Okay, and Marilyn, how did you hear about your Certified Program 3648 Representative, Ms. Jan Hickerson?

Marilyn: I think in the flyers.

Program 3648: Tell me, Marilyn, how much better did you feel about your situation after visiting with Ms. Hickerson?

Marilyn: That was great. It’s nice.

Program 3648: I know sometimes, Marilyn, that short sale process can be long and cumbersome. How was your experience working with Ms. Hickerson?

Marilyn: It’s great. I think we just posted that house for I think just three months – four months – and it’s been sold.

Program 3648: Tell me, what did you like most about working with Ms. Jan Hickerson and the work that she did for you?

Marilyn: Nice talking with her. I do like her service because she always tells us, explains everything in detail.

Program 3648: Okay. Marilyn, I know a lot of foreclosure scams are out there and they charge homeowners money and they don’t provide any help, and Program 3648 Scam Prevention efforts, we’ve have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that Ms. Jan Hickerson provided at absolutely no cost to you?

Marilyn: I love it because I didn’t spend any single penny for that one, yes. It is nice, yes, because I don’t spend anything. She did everything, yes.

Program 3648: Good. Marilyn, what would be your recommendation to other homeowners that are considering a short sale using a Program 3648 Representative such as Ms. Jan Hickerson? Would you refer them to her?

Marilyn: Yes, I will. She is very good, yes. If I know somebody, I will refer it to them.

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Project 3648: What is your first name and area where you live?

Tammy: Tammy. That’s my first name. I live in Northern Virginia.

Project 3648: Can you please briefly explain what happened in your case?

Tammy: I got separated. I’m a stay-at-home mom and my ex stopped paying the bills.

Project 3648: Ok. How did you hear about your certified Program 3648 representative Mr. Brian Piercy?

Tammy: We went to high school together, he’s a friend.

Project 3648: Ok. Tell me. How much better did you feel about your situation after visiting with Mr. Piercy?

Tammy: Great. He was very professional. He was great.

Project 3648: Ok. I know Tammy that sometimes the short sale process can be long and cumbersome. How was your experience working with Mr. Piercy?

Tammy: I talked to them, so I know he wasn’t going to steer me wrong, so…

Project 3648: Which comes to my next question, Tammy, and that is because you know and I know there are a lot of foreclosure scams out there that are charging homeowners money and don’t provide any help to them and Program 3648 scam prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that Mr. Piercy provided at absolutely no cost to you?

Tammy: Great.

Project 3648: Ok. What would be your recommendations to other homeowners that are considering a short sale using a Program 3648 representative such as Mr. Brian Piercy?

Tammy: [You know, you're got a tough find and it stops], you need to take it.

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Program 3648: Please just state what is your first name and the area where you live.

Laurence: First name is Larry and I’m in Sparks, Nevada.

Program 3648: Can you please briefly explain what happened in your case?

Laurence: Basically I went to my mortgage lender a couple of years prior to get a slight increase in my mortgage and then lo and behold, I was in over my head when the market fell.

Program 3648: Larry, how did you hear about your Certified Program 3648 representative, Kyle Krch?

Laurence: I think I found him just through local advertising. I kept driving by their office.

Program 3648: Okay. Tell me how much better did you feel about your situation after visiting with Kyle Krch?

Laurence: He made me feel very good.

Program 3648: What did you like most about your Program 3648 representative and the work that he did for you?

Laurence: Kyle seems very conscientious, very concerned and very knowledgeable.

Program 3648: Okay. Larry, I know there are a lot of foreclosure scams out there and they do charge homeowners money and they don’t provide them any help, and Program 3648 Scam Prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that Mr. Krch provided at absolutely no cost to you?

Laurence: Oh, I was very happy with the overall service.

Program 3648: Okay. What would be your recommendation to other homeowners that are considering a short sale using a Program 3648 representative such as Mr. Kyle Krch?

Laurence: If you have to do it, you have to do it. I mean it’s better not to have to, but I think Mr. Krch – his office did a good job and I was satisfied with the final result.

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Program 3648: What is your first name and the area where you live?

Keith: My first name is Keith. The area I live in is in Santee, California.

Program 3648: Can you please briefly explain what happened in your case?

Keith: Loss of income due to real estate and the lending business.

Program 3648: Okay. Tell me. How did you hear about your certified Program 3648 representative Mr. and Mrs. Pack?

Keith: She was referred to me through my brother, Kevin.

Program 3648: Okay. Tell me how much better you felt about your situation after visiting with Miss Pack?

Keith: Very good.

Program 3648: I know, Keith, that sometimes the short sale process, it can be long and cumbersome. Would you explain to me how your experience was working with Miss Pack?

Keith: It was very pleasant, very nice. She knew what she was talking about and got the job done obviously.

Program 3648: Okay. What were some of the things that were done to help relieve the stress of your situation?

Keith: Well, first I was talking with her and making sure that we were on track to get the paperwork completed and the short sale was possible and then finished to finalize the deal.

Program 3648: Okay. What did you like most about working with Miss Pack and the work that she did for you?

Keith: Other than just there, she is very knowledgeable and it was a very smooth transaction. Everything went very nice.

Program 3648: Okay. I know, Keith, that a lot of foreclosure scams are out there and they charge homeowners money and they don’t provide any help. Program 3648 Scam Prevention efforts have done a lot to help homeowners understand that they can get real help for free. How did it feel for you to receive all of the help and services that Miss Pack provided at absolutely no cost to you?

Keith: It felt absolutely outstanding and then I would recommend her to other people actually.

Program 3648: Okay. That is great because my next question was going to be what recommendations would you have to other homeowners that are considering a short sale using a Program 3648 representative such as Miss Pack?

Keith: Oh, I would definitely recommend her again. Other than just there, she’s very knowledgeable and it was very smooth transaction. Everything went very nice.

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Testimonial from John in GA

Program 3648: …ask you if you would just state your first name only and then the area in which you live.

John: Okay. John in…

Program 3648: Okay.

John: Huntington, Georgia.

Program 3648: How much better did you feel about your situation after visiting with Mr. Smith?

John: Much, much better. Michael, he is the most knowledgeable experienced person we – my wife has a Ph.D. and she’s really smart, but he’s probably one of the most intelligent [people] we’ve ever – and he’s just such a big help to us.

Program 3648: How did you hear about your Certified Program 3648…?

John: From my niece.

Program 3648: Okay.

John: Well, my niece, yes, had put us in touch with him.

Program 3648: Sometimes we do understand that a short sale process can be long and tedious, how was your experience working with Mr. Smith?

John: Excellent.

Program 3648: What are some of the things that he did to help relieve your situation?

John: He was just knowledgeable in working in the process and working with the bank, and us, and the client. He was just very knowledgeable.

Program 3648: Okay. I do understand that there are a lot of foreclosure scams out there, John, that charge homeowners monies and don’t provide them any help. Program 3648 Scam Prevention efforts have done a lot to help homeowners understand that they can get help for free. Could you please tell me how did it feel for you to receive all of the help and services from Mr. Smith provided at absolutely no cost to you?

John: Well, our experience was good with him – very good with him. In him – with him, overall, was a good experience.

Program 3648: Okay. What would be your recommendation for other homeowners that are considering a short sale who’s using a Program 3648 representative such as Mr. Michael Smith?

John: Michael used that program and apparently it was a good program.

Program 3648: Is there anything else that you would like to tell me, positive or negative, in regards to your experience that you would like for me to know?

John: Yes, Michael was – like I said, Michael was a very knowledgeable, experienced, helpful – and we appreciated his expertise.

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